A question for
the kitchen?
From your first box to your next delivery, let’s make it easy.
Open my messagesDelivery
Submit your address with your order. We automatically assign the next available delivery cycle and confirm the delivery fee and final total before payment.
Food & dietary needs
Tell us about allergies before ordering. Menu photos are illustrative, and ingredients or cross-contact need to be confirmed directly with the kitchen.
Plans & payments
Choose, pause or cancel your weekly plan in My account. The plan is charged to your card every week until you pause or cancel it.
Good to know
Can I order just once?
Yes. Choose “One-time order” in your box, select your meals and submit your request.
Can I change or cancel my order?
Unpaid requests can be cancelled in your member area while their status is “Requested”. For confirmed orders, send us a message so we can check what’s possible.
Where do I see my delivery updates?
Your member area shows the delivery cycle assigned to each order and its current status.
How should I store and reheat my meals?
Follow the storage, use-by and reheating instructions supplied on your meal packaging. Ask the kitchen if instructions are missing or unclear.